service

Product Introduction and Training:
Provide customers with a detailed introduction to wire harness products, including their performance, usage methods, and precautions.
Provide necessary operational training to ensure that customers are able to use and maintain wiring harness products correctly.

 

Installation and debugging:
According to customer needs, provide professional wiring harness installation and debugging services to ensure the smooth connection and normal operation of wiring harness products.
During the debugging process, necessary performance tests will be conducted on the wiring harness to ensure that it meets the specifications.

 

Repair and replacement:
When there is a malfunction or damage to the online harness product, provide timely repair services, including troubleshooting, component replacement, etc.
If the wiring harness product cannot be repaired, replacement services will be provided to ensure that the customer's production is not affected.

 

Technical support:
Provide 24/7 technical support services to answer any questions customers may encounter during the use of wire harness products.
Regularly conduct follow-up visits to customers, understand the usage of wire harness products, and provide necessary technical support and suggestions.

 

Return processing:
Develop a comprehensive return processing process to ensure that customers receive timely and effective processing when returning goods.
Strictly inspect and evaluate returned products, determine the reason for return, and provide customers with reasonable solutions.